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General Conditions of Use

Every user takes part in the game at his or her own risk. People suffering from heart problems or from phobias arising from being in confined spaces, such as claustrophobia, or in open spaces, such as agoraphobia, may not take part. If you suffer from any of the above-mentioned impediments, we hereby inform you of the dangers that the activity you have registered for may entail for your health.

Taking part in the game under the influence of alcohol or other intoxicating substances is strictly prohibited.

You must observe the established rules and follow the instructions of Ngaro-Games staff at all times, making proper use of the facilities and materials provided.

Each game has a minimum and maximum number of players, which you must observe, as well as the maximum duration established.

The minimum age to take part is 14 years. Minors may take part accompanied by an adult responsible for them.

The owner of the “Ngaro-Games” trademark and the staff under its authority accept no liability in the event of any mishap arising from improper use of the games of “The House of Mysteries” or from failure to comply with the rules accepted in advance on starting the scheduled activity, whether in the established premises or in an activity conducted by the Ngaro-Games organisation outdoors.


Privacy Policy and Personal Data Protection

In accordance with Spain’s Organic Personal Data Protection Act 15/1999, we inform you that the contact details used for this communication are included in a file duly registered with the RGPD (Spanish General Data Protection Register) for the purpose of making it possible to communicate via Ngaro-Games’s electronic mail with the various contacts it maintains as part of conducting its activity (such as customers, associates, suppliers or staff).

Notwithstanding the foregoing, you are informed that you can exercise your rights of access, rectification, cancellation and opposition, and for this purpose you must write to Ngaro-Games, enclosing proof of identity and indicating “removal from the database” in the message.

In addition, you can also send a communication by ordinary post to the address C/ Senador Castillo Olivares, 39 piso 2º, stating your wish to exercise the above-mentioned rights, or send an email to info@casadelosenigmas.com


Intellectual Property

The games, their content, rules and associated processes, their graphic representations and texts, as well as the trademarks and trade names used, are the intellectual property of Ngaro-Games. Their use is restricted to the terms and conditions set out in this document and to those established by the trademark owner.

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